Tri-County Tees ("we," "us") collects the information you give us directly — name, email, shipping address, payment details (processed securely by our payment provider), and any photos or notes you upload for custom work like Pet Portraits.

We use this information to fulfill your order, communicate about it, and improve our products. We do not sell your personal information. Photos uploaded for custom orders are used only to produce your order and are not shared publicly without your permission.

We use standard e-commerce tools (WooCommerce, our payment processor, and basic site analytics) that may set cookies to keep your cart working and understand site traffic. You can control cookies through your browser settings.

You can request a copy of, or ask us to delete, your personal information at any time by emailing tricountytees@gmail.com.

This policy may be updated occasionally; the current version is always posted on this page.

By placing an order with Tri-County Tees, you agree to these terms. All custom work (apparel, prints, Pet Portraits) is made to order — production begins after you approve your digital proof, and orders are final sale from that point forward.

Current turnaround estimates are provided at checkout and on relevant pages; they're estimates, not guarantees, and can shift with demand.

You're responsible for making sure any artwork, logos, or photos you upload are yours to use or that you have permission to use them. We reserve the right to decline artwork that infringes on someone else's rights.

Our 100% satisfaction guarantee covers the proofing stage: if your proof isn't right, we'll revise it, and if we can't get it there, you'll be refunded in full. See our Shipping & Returns page for full return details on ready-made Shop items.

Questions about these terms? Email tricountytees@gmail.com.